TSM System Administration
The Dataedge System Administration service provides
full management of TSM systems on a daily, weekly or monthly basis.
Organizations across the
US
have come to Dataedge due to our high level of expertise combined with the
cost effectiveness of our service.
The TSM System Administration service is customizable and often includes
items such as:
- Reviewing daily reports to insure that client systems performed
prior night’s backup correctly.
- Remote resolution of issues working with onsite contacts when
necessary.
- Insuring that TSM is operating correctly at each
server and all daily operations are functioning correctly.
- Assistance with data restores.
- Emphasize training staff on TSM.
- Assisting local staff as necessary with daily tape
handling procedures and issues.
- Installation and configuration of client software.
- Performance tuning of TSM system.
- Assistance with Sarbanes/Oxley documentation
requirements, backup data security and data retention policies.
- Review of Disaster Recovery preparedness.
- Customization of reports.
Upgrades
It’s important to keep client and server systems up to date to avoid the
pitfalls of known problems. There seem to be updates coming out more
often than administrators can apply them however, and some
administrators don’t feel comfortable with the major updates.
Dataedge will help you sort through which updates should be considered
critical for your specific environment and will take the responsibility
of
insuring that all applied. This removes many hours of research
and upgrade time from
your administrator and allows them to focus on the day to day activities
of running
the
business.
TSM
Performance Tuning & Health Review
Tuning TSM can be quite complex because of the
many
operating systems, network configurations and storage devices that TSM
supports. It requires the diligence and expertise that Dataedge
Solutions brings from our many years of designing and supporting complex
configurations. Dataedge will spend time getting to know your specific
backup environment
and make recommendations not only on the TSM
server but on data
storage, transmission, security and recovery.
Reviewing the overall
performance and health of the
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Tivoli Storage Manage
environment is useful during situations of employee turnover or when the
system has been in place for a significant amount of time. Dataedge will
review your TSM environment and provide you with configuration
documentation along with our observations of where your system is at in
it’s performance, life span and ability to keep your business running.
We will provide you with detailed documentation as to how we made our
observations and measurements along with specific recommendations that
can be taken to improve performance.
Ask your Dataedge
representative for Performance Evaluation
document.
Tools
The many years of experience that Dataedge has in the TSM world allows
us to bring to you the best in class tools to help TSM Administrators do
their job efficiently. With products that range from automating daily
tasks, to improved reporting or even utilities to backup specialized
applications, operating systems and databases, Dataedge has the right
product for your environment. Data Retention Review
Are you
meeting the regulations that your business needs to for data protection?
Are you protecting all of the data that you need to protect? Are you
keeping it for the desired amount of time and making the best of your
TSM investment by not backing up data that isn’t necessary to keep? Do
you know for sure?
Dataedge will review what data is and is not being protected in your
environment and provide you with a detailed report showing the data
retention policies that are in effect for each set of data. Then you can
know for sure that your TSM system is configured to protect the data you
need protected for the correct amount of time.
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